Call us for a free phone consultation
If you're not sure how to begin your new heating journey, speaking to one of our experts can help kickstart your project and guide you through the process from start to finish.
What can we help you with?
- How much does delivery cost?
- How long does delivery take?
- How do deliveries work? Will I be contacted first?
- When is the cut-off for next day delivery?
- Can I change my delivery address after ordering?
- Do you deliver internationally?
- I ordered from Only Radiators - can you help?
- My order has arrived damaged
- I need help with a faulty product
- Something is missing from my order
- I’ve received the wrong item
- Why is my order delayed?
- What is your returns policy?
- How long is your returns period?
- Can I exchange my item?
- Do you offer a collection service?
- Can I cancel my order?
- What do I need to do with the RAN (Returns Authorisation Number)?
- Is it safe to make a payment online?
- Do you offer finance?
- My payment has failed
- Can I get a discount?
- Do you offer a price match service?
- Where do I enter a discount code at the checkout?
Can't find what you're looking for?
Sales & Product Advice Team
Need advice or help with a new order? Our sales team is here to help. Give them a call on 01202 612 808, 9am - 4.30pm, Monday to Friday.
Customer Service Team
Need help with an existing order? Our customer service team is here to help. Give them a call on 01202 612 808, 9am - 4.30pm, Monday to Friday.
Our buying guides will help you choose your new heating with confidence.
Our radiator and towel rail design guides cover everything from modern & traditional styles to choosing the correct finishes.
We’ll take you through all the vital knowledge required to complete the job yourself.
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