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If you're not sure how to begin your new heating journey, speaking to one of our experts can help kickstart your project and guide you through the process from start to finish.
Can I cancel my order?
Provided your order hasn't already been picked, packed or dispatched, we should be able to cancel it for you! The best thing to do is to speak to our team as soon as possible and we'll be happy to help.
Once your order has been sent for picking it's too late to cancel it. Please see our returns policy for details on how to return or exchange an item once it's arrived.
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Need advice or help with a new order? Our sales team is here to help. Give them a call on 01202 612 808, 9am - 4.30pm, Monday to Friday.
Customer Service Team
Need help with an existing order? Our customer service team is here to help. Give them a call on 01202 612 808, 9am - 4.30pm, Monday to Friday.
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