Call us for a free phone consultation
If you're not sure how to begin your new heating journey, speaking to one of our experts can help kickstart your project and guide you through the process from start to finish.
When will I get an invoice?
We send VAT invoices automatically on the day your order is dispatched. You don't need to get in touch to request one.
Look out for an email titled 'Order Dispatched - Here's what to expect next'. Your invoice will be attached to this email, alongside all the information you need to prepare you for receiving your order.
If you've not received it, have a quick look in your junk mail before getting in touch just in case it's in there.
Was this article helpful?
Can't find what you're looking for?
Sales & Product Advice Team
Need advice or help with a new order? Our sales team is here to help. Give them a call on 01202 612 808, 9am - 4.30pm, Monday to Friday.
Customer Service Team
Need help with an existing order? Our customer service team is here to help. Give them a call on 01202 612 808, 9am - 4.30pm, Monday to Friday.
Our buying guides will help you choose your new heating with confidence.
Our radiator and towel rail design guides cover everything from modern & traditional styles to choosing the correct finishes.
We’ll take you through all the vital knowledge required to complete the job yourself.
Rated as "Excellent"
All of our reviews are verified via independent review site Trustpilot, so you can be assured every comment is from a real customer and their feedback is genuine.
Shop now. Pay with Klarna.
Get more time to pay with Klarna.
