Call us for a free phone consultation
If you're not sure how to begin your new heating journey, speaking to one of our experts can help kickstart your project and guide you through the process from start to finish.
How do I register a guarantee?
Have a read of our Toasty Guarantee for more details on what is covered and for how long. You'll also find specific details on each product page which will give you the most accurate information for the product/s you have bought.
If you need to register for a guarantee or warranty for a particular product, the details for this are usually included in the paperwork supplied with your product or inside the box. In some cases, you’ll find this information on the manufacturer’s website instead.
Some brands also ask you to register your warranty shortly after purchase. If this is required, the manufacturer will explain how and when to do it — so please do check the documentation that comes with your order.
If you’re unsure about a warranty or need a hand, just get in touch and we’ll be happy to help.
Was this article helpful?
Related FAQs
Can't find what you're looking for?
Sales & Product Advice Team
Need advice or help with a new order? Our sales team is here to help. Give them a call on 01202 612 808, 9am - 4.30pm, Monday to Friday.
Customer Service Team
Need help with an existing order? Our customer service team is here to help. Give them a call on 01202 612 808, 9am - 4.30pm, Monday to Friday.
Our buying guides will help you choose your new heating with confidence.
Our radiator and towel rail design guides cover everything from modern & traditional styles to choosing the correct finishes.
We’ll take you through all the vital knowledge required to complete the job yourself.
Rated as "Excellent"
All of our reviews are verified via independent review site Trustpilot, so you can be assured every comment is from a real customer and their feedback is genuine.
Shop now. Pay with Klarna.
Get more time to pay with Klarna.
