Call us for a free phone consultation
If you're not sure how to begin your new heating journey, speaking to one of our experts can help kickstart your project and guide you through the process from start to finish.
Can I collect my order?
We do offer collections from our Bournemouth warehouse or Drench Outlet in Poole should you need something as quickly as possible and you’re able to travel to us. Just select collection at checkout and specify which pick-up point you'd like.
Please note: We'll need 30 minutes from order placement to have everything ready for collection. You'll need to place your (in stock) order before 4pm to collect the same day, and arrive to collect at the warehouse by 4.30pm.
Please collect your items within 7 days or let us know if there is a delay.
Our warehouse address is: 447 Aviation Business Park, Christchurch, BH23 6DS. Open 8am - 5pm.
Our Drench Outlet address is: 27-31 Nuffield Road, Poole, Dorset BH17 0RU. Open 8am - 6pm.
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Sales & Product Advice Team
Need advice or help with a new order? Our sales team is here to help. Give them a call on 01202 612 808, 9am - 4.30pm, Monday to Friday.
Customer Service Team
Need help with an existing order? Our customer service team is here to help. Give them a call on 01202 612 808, 9am - 4.30pm, Monday to Friday.
Our buying guides will help you choose your new heating with confidence.
Our radiator and towel rail design guides cover everything from modern & traditional styles to choosing the correct finishes.
We’ll take you through all the vital knowledge required to complete the job yourself.
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